How to Activate your Card

To activate your CashFlows Card, please complete the following steps:

  1. Select the card you require to activate by visiting: Activate your Card
  2. You will then be redirect to the Card Management System.
  3. Enter your Card Number and Date of Birth.
  4. The 'Your personal details' page is then displayed containing all of your contact and personal details.
  5. Select the 'Confirm' button.
  6. The 'Your security details' page is then displayed.
  7. Enter a Username, Password and your own security question and answer.
  8. Select the 'Activate card' button to Activate you Card and provide you access to your online Card Management System.
back to top

How to Check your Card Balance

To check your CashFlows Card balance:

  1. Login to your Card Management System.
  2. The 'My Account' page is displayed and shows your available funds in the top corner.
  3. The 'My Account' page also displays all your card transaction history allowing you search within a date range.

SMS Alternative Alternatively you can send a SMS - "prepaid bal [Your Access code] [Last 4 of Card Digit No.]", for example: "prepaid bal 661888 6001" to 57887 or, if outside the UK to +44 7797 800035.

back to top

How to Load Funds on to your Card

You can load your CashFlows Card easily and securely using: online banking, directly from a CashFlows Business Account, PayPoint, Debit Card, Card to Card Transfer and other International loading channels.

To load your CashFlows Card from a debit card, please complete the following steps:

  1. Login to your Card Management System
  2. The 'My Account' page is displayed containing a 'Load Card Funds' module.
  3. Enter the amount you wish to load in the 'Amount' field.
  4. Select the 'Load' button.
  5. Enter the debit card and cardholder details into the pop up screen.
  6. Select the 'Make Payment' button to load your card from this debit card.
back to top

How to load you card using PayPoint

PayPoint is The UK's leading retail payments and services network. Visit any one of over 25,000 retailers throughout the UK and load your CashFlows Card.

To load funds using PayPoint:

  • Visit a PayPoint and ask the retailer at the counter to top up your CashFlows Card.
  • The retailer will insert your card into their terminal.
  • The retailer enters the value you wish to load on their terminal.
  • Your CashFlows Card is loaded within moments.
  • You receive a receipt with the amount you have loaded clearly displayed on the receipt.

To find your local PayPoint, please enter your Town or PostCode below:

back to top